It takes about 2-3 business days for orders to be processed and shipped. Shipping is operated via Canada Post. We are not responsible for any loss or damage caused by shipping.
Free shipping is provided for all orders above $75
Orders below $75 will have a flat shipping rate
Canada: $7.99 CAD
US: $12.99 CAD
International: -
Please contact us at theosmontreal@gmail.com for a shipping quote for international shipments since shipping rates vary depending on the country to which the item is being shipped and the method selected during checkout.
Everything depends on the shipping option you select. Priority is usually more dependable and quicker. We currently exclusively ship via Canada Post, therefore for information on their status and how they are managing packages during COVID-19, please check their FAQ page.
Club Theos Montreal Inc. is not liable for any additional shipment delays caused by postal services.
We ship domestic and international. Canada Post will be used for the shipping of any international orders. The recipient is responsible for paying any additional customs fees and taxes that may be assessed. Please contact us at theosmontreal@gmail.com for a shipping estimate.
It is the recipient's duty to pay any applicable taxes and levies. Duties and fees for international shipments depend on the value of your order and vary by country. The total is determined by the tax and value system used in the destination nation.
An email confirmation with your order number will be sent to you. Once your order is prepared to leave our studio, your tracking information will be emailed to you via a separate email. After your order ships, the carrier needs 1-2 business days to give tracking information. Contact theosmontreal@gmail.com if you have any further inquiries.